„Experience Sweden in the Czech Republic.“

Customer Support

We are now recruiting candidates for Customer Support position with fluent Czech language. We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods flow.

Responsibilities

  • Responsibility for invoicing and collection
  • Communicate availability of products and list price information to the customers
  • Register customer orders and service jobs in ERP
  • Order goods from external/ internal suppliers
  • Administrate delivery of products to customer according to order acknowledgment
  • Actively monitor open orders (including advising sales engineer/business line manager about delays to stipulate replacement when needed)
  • Receiving and handling claims
  • Monitoring stock levels

Benefits offered

  • enthusiastic and friendly people
  • dynamic and multinational environment
  • opportunities to use other foreign languages
  • language course
  • sport benefits
  • 25 days of vacation
  • meal tickets

Experience and Knowledge Requirements

  • at least secondary education with leaving examination is a must
  • 2 years of experience in communication with customers preferred
  • languages: Slovak/Czech - native, English - intermediate,
  • PC skills: MS Office - MS Word, MS Excel

Personality Requirements

  • Good planning and follow up skills, ability to prioritize work and work under pressure
  • Good communication and organizing skills
  • Team player
  • Ability to handle claims and conflicts
  • Proactive, open minded personality with can-do approach
  • Willingness and strong drive to learn new things

Contact:
Atlas Copco s.r.o.
Viktória Rončáková
Telefon: +421 911 019 448

Reply

Are you interested in a different position?

Similar position listings

Opportunities abroad

What will life at Atlas Copco be like?

Do you know what we like best? Great people around us, where a person feels good and is valued. A feeling of freedom, trust, but also responsibility. The opportunity to fine-tune our work so that we can spend our free time with a clear head. And also to help people who need it.

Check out our Facebook page